Check out Verizon Phones or Visit Verizon’s Homepage!
Quick Facts
- Industry leader in customer loyalty
- Offers Prepay and Contract Plans
- Soon to be the largest provider in the US
Why You’ll Love Them: Verizon Wireless has the nation’s most loyal customers for a reason. Test your phone for thirty days (and get refunded the money if you don’t like it) just to check it out. Love getting new phones? Get a hundred dollar credit toward a new phone every two years (and they often have exclusives on hot new models, in addition to staying totally up to date). Text message a lot and don’t want to pay outrageous overage charges? Done. They have an unlimited add-on that you can tack onto any plan. Blackberry chomping through your wallet? They have special PDA and Blackberry data, voice and messaging bundles. Family plan? Tons of options, including sharing minutes and adding lines, not to mention you’ll always get free calls to other Verizon customers (which means you’ll never use minutes to call the members of your family plan). They have pre pay options that don’t require a credit check, they have programs for international dialing, texting, and roaming (which means you can be in another country or your recipient can). How about customer service? It consistently wins awards for being the best in the biz. Oh, and to top it all off, at absolutely any time you can upgrade or downgrade your plan. Little wonder they call it the worry-free guarantee.
Why You Won’t: Its true that their tantalizing plan varieties do require credit checks, but they offer the option of prepay—and actually, their prepay options are pretty good. Obviously not quite as comprehensive as their monthly contract plans, but they still offer variety and choice. Their international calling, however, is pretty expensive—49 to 65 cents per minute (occasionally more depending on country). To be fair, they do offer international value plans that bring rates down to as little as 9 cents per minute—good, but they could do better. Their cellular coverage is also pretty good, with a few gaps in the Midwest.
Check out Verizon Phones or Visit Verizon’s Homepage!
I’ve used pretty much all the networks in the US and they all have their ups and downs. Verizon’s phones generally aren’t as good and are about a year behind the GSM market, but their network is the most reliable in terms of service, which is the most important for me.
I like verizon because it has good service. I also like the free in calling because most people I want to speak to also use verizon and therefore I can stay within the peramters of my plan.
The network is good, but I still occasionally get dropped calls. The service at verizon has been excellent. They respond to there calls quickly and are very helpful. In addition, I have only needed help once or twice in many years. However, I don’t like the fact that you will never get a discount on a new phone unless you sign up for two years– however this applies to all of the carriers.
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This is such a biased review. AT&T offers all of these things. AT&T offers a 30 day service trial, and unlimited 30 day devices trials. AT&T gives you more credit on upgrades. Verizon uses CDMA whinc means it’s not going to work outside the country. Data, minute, and family packages are all the exact same price as AT&T, in fact they are very much the same across the board except for Sprint’s SE plan. FamilyTalk accounts with AT&T have tons of options including: over 10 different basic minutes packages plus an unlimited plan, unlimited messaging, unlimited PTT (which Verizon just added),early nights and weekends, and of course ROLLOVER MINUTES, not to mention the mobile to mobile minutes work for AT&T HOME subscribers as well. AT&T is also the only carrier to offer VideoShare, a way to share live video from your phone while on a call with someone. Verizon’s handset offering are also pitiful as all of their smart phone choices (of which there are 5 counting the Storm) are dumbed down from factory specs and handicapped unless using Verizon’s services. Dare? Gimmick. Voyager? Enormous and useless because of its proprietary operating system. Storm? It will be a big hit but part of the reason blackberrys are so successful is because of their ease of data entry a la the full qwerty. The BB Bold exclusively released from AT&T in the US later in October ‘08, will be a much more powerful business option.