Cell Phones / US Cellular Cell Phones

US Cellular Cell Phones

US Cellular Snap Shot and Review:

  • Prepay and Contract phones
  • Great Service
  • Expensive Add Ons

Why You'll Love Them: Great plans. Like many smaller companies, US Cellular makes up for it's lack of coverage with really great plans-unlimited calling, no activation fee, decent prices. You can get really decent phones at good prices too, like theLG UX830 for $100-which has a touch screen and PDA capabilities. They also have Blackberries and some pretty other sweet phones on offer (which you can add web capabilities for at $25-$40). They offer monthly and pay as you go plans, with monthly plans a better value for more frequent users, and the pay as you go for more infrequent callers. Both options offer (as per usual with prepays) no contracts and no credit checks. According to their coverage map, they've got a great network. They also make a big deal about never charging for incoming calls; hey, why not? They also tout their "easyedge" program, which is a massive digital media experience-radio, games, ringtones, photos, the works.

Why You Won't: It costs a minimum of $5 to add any texting, and $15 a month to add unlimited texting-which sort of undermines the idea of their unlimited plan, doesn't it? You have to add on picture messaging, email, and internet access. You also add on music access, but they offer "Napster ToGo", which sounds like fun. Despite having an impressive footprint, they don't offer their service everywhere, without offering much (any) reason. You can call internationally, but it doesn't say how much it's going to cost you-it varies based on the area you're calling from, which raises a few question marks. You can text internationally, but it costs extra.

s to "US Cellular"
  1. Brandon Says:
    September 24th, 2008 at 6:39 pm   edit

    U.S. Cellular actually has fantastic, blanket coverage almost nationwide. Between the U.S. Cellular towers (which are more predominately in rural areas) and tower-sharing with the entire Verizon network, they have it covered.

  2. Brandon Says:
    September 24th, 2008 at 6:41 pm   edit

    Also, I say that from personal experience, being on weird islands in the middle of no where and in rural West Virginia, Virginia, and Maine, and getting fantastic reception while everyone else was like, "how do you get reception?"

  3. Sylvia Says:
    October 12th, 2008 at 6:41 pm   edit

    Extraordinary Customer Service ! Unlimited national plans, free incoming calls, exceptionally reliable equipment (they test each model thoroughly !!) and a never ending commitment to absolute customer satisfaction are the reasons why I am committed to being a 'Lifetime' U.S. Cellular customer. Many thanks to Keisha (TN) and John Y. (IL).

  4. Eddie Says:
    October 20th, 2008 at 2:09 pm   edit

    I have never been more please with i cellular company before US Cellular. They offer great coverage, great plans, and most of all great customer service. And they are doing all this on a super-regional scale. They are not a national company like alltel, att, verizon, and sprint. thats why they can offer the customer support. great company. 10 out of 10

  5. Taya Nyosaki Says:
    October 28th, 2008 at 8:33 pm   edit

    Even in the most rural parts of WV I have service!

  6. tan Says:
    December 1st, 2008 at 12:29 am   edit

    we live in nebraska- and i have never dropped a call. we used to have alltel and so does everyone else around here, and they are always having calls dropped. always get service. its pretty good, though i do hate they never have any good phones- and the ones they do get- like the samsung delve that just came out- they dumb them down and make the user interface unattractive. oh welll

  7. Evan Says:
    January 16th, 2009 at 7:56 pm   edit

    I'm a U.S. Cellular user in Iowa. They really do have great coverage. I only lost coverage once in a deep valley at Ledges. Customer service is definitely an A+, they are definitely dedicated. They make sure all the phones they use meet strict quality standards (which is the main reason it takes them awhile to get the latest phones). My family has been using U.S. Cellular for over 10 years. This is one of the few businesses that have proven themselves time and time again, and unless a major shift happens in their service, I will be a customer for life.

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